Operational Services
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ITS Managed Services
In today’s technically challenging and budget-driven environment, delivering traffic network services to the public presents a number of challenges. The Operational Services team is made up of over 120 specialists whose capabilities are aligned to the needs of delivering and operating a modern intelligent traffic network.
The aim of the team is to improve service efficiency and develop, deliver and support existing and new service areas by increasing the use of digital and automated methods and artificial intelligence. Through bespoke Managed Services contracts, the team can provide operational support for tasks from:
- Fault investigation and management
- System operation
- Traffic network operation
- Asset management
- Strategic control
- Traffic engineering