Electric Vehicle Charging Infrastructure (EVCI)

Looking for a holistic EV charging service that covers every stage of your project?  We offer full UK nationwide service capability to support all your EV charging infrastructure (EVCI) needs.

We don’t just install charge points; we manage the entire lifecycle. 

To see the full scope of our expertise, swipe through the graphic and discover the tailored support available at every stage.

Start your project with total confidence.  Our Design and Consultancy experts specialise in translating high-level goals into a detailed, executable plan for your Electric Vehicle Charging Infrastructure (EVCI).

We handle the complexity, ensuring your setup is optimised from the start:

• Comprehensive Site Planning: Includes detailed site surveying, precise electrical design, and optimal physical layout design.
• Hardware Selection Guidance: Get expert advice on selecting the right charging hardware to efficiently meet current and future EV demand.
• From Concept to Blueprint: We take your initial brief and convert it into a robust detailed plan of requirements, minimising costly revisions and delays down the line.

Partner with us to secure a perfectly planned, scalable EV charging solution.

Ensure your EVCI rollout stays on track, on budget, and on time.  Our expert Project Managers offer streamlined, end-to-end project delivery, giving you complete peace of mind.

• Your Dedicated Partner: You benefit from a single point of contact, simplifying communication and ensuring consistence throughout the project lifecycle.
• Proven Delivery Methods: We apply our extensive experience and expertise using proven methods, tools, and techniques tailored specifically for large-scale EV charging infrastructure projects.
• Reduced complexity: This disciplined approach sets us apart, ensuring a seamless project delivery with maximum efficiency and minimal disruption to your operations.

Trust our Project Managers to execute your EVCI plan flawlessly.

Power management is key to maximising your charging capacity without costly infrastructure overhauls.  We specialise in designing and optimising your site’s available energy to deliver the most effective EV charging outcomes.

• Smart Energy Design: We help you navigate the complexities of power supply, from a simple site power upgrade (in liaison with the network operator) to integrating advanced systems.
• Future-Ready Power Options: Optimise your energy use and capacity by adding cutting-edge power supply options, including:
  • Battery storage for load shifting and peak demand management.
  • Renewable energy integration, such as solar power and wind turbines.
  • Innovative hydrogen fuel cell technology.

Let us design a resilient, high-efficiency power management strategy for your EVCI.

Selecting the right EV Charging hardware is essential for performance and return on investment.  We take the guesswork our of the selection and procurement process for your EVCI.

• Trusted Supplier Network: We leverage established relationships with a network of leading EVCI hardware suppliers to source your optimal charger infrastructure.
• Performance and Value: Benefit from our product expertise and confidence in long-term charger performance.  Our existing agreements often allow us to secure preferential pricing for your project.
• Integrated Solutions: We go beyond the charger unit by offering key operational features to enhance usability and management, including:
  • Bay Detection systems for efficient overstay enforcement
  • Seamless contactless payment solutions for user convenience

Let us procure reliable, high-performance charging hardware tailored to your specific site needs. 

Enhance user experience and unlock new revenue streams with our PCI certified contactless payment solutions.  We make charging accessible to everyone, not just account holders.

• Universal User Access: Our solution allows all users, including those without a CPO (Charge Point Operator) account, to easily utilise the charger via contactless payment.
• Certified Security: Developed by our team, this is a PCI (Payment Card Industry) certified solution, guaranteeing the highest level of payment security and compliance.
• Flexible Deployment: Choose the option that fits your hardware: An integrated solution (model-dependent) or a flexible cloud-based solution.
• Revenue Optimisation: For private networks, contactless payment offers a crucial option to maximise revenue by capturing usage and transactions outside of your core operational hours.

Implement secure, user-friendly payment today to broaden your network appeal and increase utilisation. 

Managing the on-site work and logistics for your EVCI installation can be complex.  We simplify the process, offering expertise in both civils works and secure transportation.

• Comprehensive Civil Engineering: Our skilled team provides a full range of civil engineering solutions perfectly tailored for on-street EV charging installation projects.  We handle all necessary groundwork and infrastructure modifications.
• Expert Sub-Contractor Management: We effectively manage all sub-contractors, ensuring quality, safety, and timely delivery of the civils works.
• Secure Charger Logistics: We handle the transportation of your EV chargers directly to the site from the manufacturer or our secure depots. This crucial step minimises the risk of damage during the construction process, protecting your high-value assets.

Rely on our experience to manage the ground work and logistics smoothly and safely. 

Ensure your charging points are installed correctly and operational from day one.  We leverage our wealth of experience in roadside technology to provide expert installation and commissioning services for all charger types.

• Proven Expertise: Our certified teams are skilled in the precise installation and commissioning of both DC and AC charger points, guaranteeing system integrity and performance.
• Rigorous Testing: We don’t just plug it in.  During commissioning, we conduct thorough configuration and robust functional testing to ensure every charger is fully operational.
• Seamless Integration: We verify complete and seamless communication with your chosen back office management platform, ensuring data flow, reporting, and remote management work effectively.

Trust us for precise EV charger installation and rigorous testing that guarantees full functionality.

While every charger includes a standard Original Equipment Manufacturer (OEM) warranty, typically a “respond and fix” contract lasting 1 to 5 years, relying solely on this may not meet your uptime goals.

• Extend Your Protection: We go beyond the standard coverage.  We offer the ability to extend this warranty period, giving you longer-term financial security and operational peace of mind.
• Highest Availability: By extending your hardware warranty services, we help ensure the highest levels of charger availability, minimising the costs and frustrations associated with unexpected hardware failure.
• Protect Your Investment: Secure your EV charging hardware investment for the long haul with an extended service plan designed for reliable, continuous operation.

Don’t let your charging points expire – partner with us to ensure continuous warranty protection and maximum uptime.

Downtime is not an option when running a large-scale EV charging network.  We excel in maintaining and optimising the availability of charging infrastructure for OEMs, CPOs and fleets across the entire EVCI industry.

Our robust 24/7 nationwide service provision is built on speed, coverage, and intelligence:

• Widespread Coverage: Benefit from our extensive nationwide service network, ensuring a rapid response no matter where your chargers are located.
• Intelligent Response: We utilise live fault response tracking and streamlined parts and time booking to mobilise and resolve issues faster.
• Performance Optimisation: Our service includes ongoing performance data analysis to proactively identify and address potential issues, maximising uptime and efficiency.
• Seamless Integration: We offer seamless integration with your existing systems, ensuring continuous communication and effortless management of service requests.

Secure maximum uptime and reliability with our dedicated 24/7 EVCI service network. 

When an issue arises, you need immediate, expert support.  Our dedicated in-house UK Service Operations Centre (SOC) services as your single, centralised point of contact for all support and service needs, 24 hours a day, 7 days a week.

• Seamless Issue Management: We provide immediate support for creating and tracking service tickets.  Our SOC team manages the entire process for you.
• Expert Remote Diagnostics: The centre is staffed with operatives trained to complete initial fault investigation and diagnostics remotely, ensuring a timely and effective resolution right from the start.
• Rapid Escalation and Coordination: The SOC handles all necessary liaison with hardware manufacturers, pursues complex warranty issues, and ensures quick escalation of resolutions when required, minimising your involvement and stress.

Rely on our 24/7 SOC for swift, expert support that keeps your EV charging network running. 

Speed and efficiency are paramount to EVCI uptime.  Our advanced remote diagnostics capability ensures we identify and resolve issues faster, often without an expensive on-site visit.

• Faster Resolution: Utilising remote diagnostics and, where possible, remote attendance allows for a significantly faster resolution of issues, getting your chargers back online quickly.
• Maximising Fix First Time Rates: Thorough remote diagnostics are critical to ensuring our field engineers arrive prepared, maximising fix first time rates and minimising repeat visits.
• Proactive Uptime Management: We employ enhanced Charge Point monitoring and predictive maintenance approaches to anticipate potential faults, ensuring your network’s availability is constantly optimised.

Secure industry-leading uptime through our smart, data-driven remote maintenance solutions. 

The fastest fix is useless if the right part isn’t available.  We provide a fully integrated spare parts management approach that guarantees rapid resolution by ensuring we always have the necessary components on hand.

• Guaranteed Availability: Our system ensures the right components are always available when and where they are needed, reducing downtime drastically.
• Global Inventory Advantage: Unlike manufacturers with limited single-country setups, our international, fully integrated spare parts management capability offers significant benefits in speed and reliability.
• Efficient Tracking & Replenishment: Replaced parts are meticulously tracked through the repair and replenishment cycle, maintaining a reliable inventory flow.

Leverage our global logistics to ensure your EVCI maintenance is never delayed by missing parts. 

Maintain the core electronic components of your EVCI with confidence.  We offer unparalleled support through our world-class PCB manufacturing, design, and repair facility located in Poole, Dorset, UK.

• European Repair Hub: Our local European solution reduces repair times compared to sending components overseas.
• Expert Component Life Cycle: We assist in advising on necessary upgrade and repair works for failed or obsolete components, ensuring the longevity and continued functionality of your charging hardware.
• In-House Quality: Leveraging our state-of-the-art facility ensures every PCB repair and maintenance service meets the highest standards of quality and reliability.

Benefit from our localised expertise to quickly repair and upgrade critical charging components, minimising downtime. 

Gain complete control and visibility over your EV charging infrastructure with our comprehensive Charge Point Management Solution (CPMS).  Designed for fleets, workplaces, and businesses, our platform maximises efficiency and uptime.

• Comprehensive Control Platform: Our capable CPMS offers the tools needed o effectively manage your entire network, whether you operate a fleet or workplace charging ecosystem.
• Key Management Features: The platform allows you to effortlessly monitor:
  • Real-time charger usage and performance data
  • Detailed driver accounts and billing information
  • Critical energy management functions for optimisation
• Maximised Uptime & Response: Easily raise faults directly with your service partner (or with us) through the platform, ensuring a fast response and maximum network uptime.
• Flexible Management Model: Choose the approach that suits your team – manage the platform yourself, or opt for full monitoring and management by our expert team.

Implement our smart CPMS to intelligently manage, monitor, and optimise your entire EV charging operation.

Ensure your staff is knowledgeable and confident in managing the day-to-day operation of your EV charging infrastructure (EVCI).  We offer a specialised range of training services tailored to your operational requirements.

• Essential Maintenance Skills: Our sessions cover crucial topics like basic EVCI maintenance and operational best practices.
• Safety and Compliance Focus: Training includes essential safety procedures, such as performing EVCI risk assessments and mastering safe isolation techniques.
• Fast Issue Resolution: Empower your team to reduce initial response times with training on error code identification and fundamental basic fault resolution processes. 

Invest in our specialised training to equip your team to confidently manage and maintain your EVCI network.