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Electric Vehicle Charging Infrastructure (EVCI)

Everything you need for an effective EV Charging network

If you are a Charge Point Operator, a manufacturer of EVCI hardware, building an EVCI network on your property, or are looking to electrify your vehicle fleet,  we can offer you the services you need to achieve your goals and make your project a success.

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Our services

Whatever your EV Charging Infrastructure project needs:

We have got you covered.

With our comprehensive service capabilities, we work with you from concept through realisation and delivery to the optimal operation of your EVCI network.

Holistic service solutions

We provide a UK nationwide service capability to support all of your charging needs.  Whether it is design and consultancy, charger installation, commissioning, repair or maintenance, we can help you.

Design & Consultancy

Our Design & Consultancy experts can help you plan your Electric Vehicle Charging Infrastructure installations, including site surveying, electrical and layout design and advice and guidance on selecting charging hardware to meet vehicle demand.  We can take a very high-level brief and convert this into at detailed plan of requirements.

Project Management

Our expert Project Managers offer a seamless project delivery, with a single point of contact for you.  Our experience and expertise together with the application of proven methods, tools, techniques, and competencies sets us apart from other service providers.

Power Management

We can help you design and optimise your available energy sources to deliver effective charging outcomes.  Whether a simple upgrade to site power (in liaison with the network operator) or the addition of other power supply options including battery storage, renewables (such as solar) and hydrogen fuel cell technology.

Charging hardware

We have existing relationships with a number of EVCI hardware suppliers, and can source your optimal charger infrastructure.  Using our existing suppliers, we have the product expertise and the confidence in charger performance – and often preferential pricing agreements.  We can also offer additional features such as bay detection (for overstaying enforcement) or contactless payment solutions.

Contactless payment solutions

Yunex Traffic has developed a PCI (Payment Card Industry) certified contactless payment solution, both available as an integrated (model dependent) or cloud-based solution.  This allows all users, including those without a CPO account to utilise the charger.  Contactless payment also offers an option for private networks to maximise revenue outside of their core usage hours.

Civils & transportation

We have extensive experience in handling civils works.  Our team is skilled in sub-contractor management and can provide a comprehensive range of civil engineering solutions tailored to on-street installation projects.  Yunex Traffic can transport the chargers directly to site from the manufacturer or from one of our depots.  Keeping the chargers away from the site until this point helps ensure that they are not at risk of damage during the construction process.

Installing & commissioning

We have a wealth of experience in installation and commissioning of roadside technology products and solutions, including both DC and AC charger points.  Configuration and robust functional testing is conducted during commissioning to ensure full functionality is operational with the chosen back office management platform.

Hardware warranty services

Every charger is sold with a warranty from the original equipment manufacturer.  This is often a respond and fix type contract for a fixed term of 1 to 5 years depending upon the Original Equipment Manufacturer, but Yunex Traffic can extend this warranty period to provide the highest levels of availability of your chargers.

24/7 nationwide service provision

We excel in maintaining and optimising the availability of charging infrastructure for OEMs, CPOs and fleets in the EVCI industry.  Our strengths include a widespread nationwide service network, live fault response tracking, streamlined parts and time booking, performance data analysis and seamless integration with your systems.

In-house UK Service Operations Centre

Our in-house Service Operation Centre provides you with a single 24/7 point of contact for creating and updating tickets that have been raised with us.  The SOC can liaise with hardware manufacturers, pursue warranty issues and escalate resolutions when required.

To assist with timely and effective remote diagnostics, the UK Service Operation Centre is staffed with operatives who are trained to complete initial fault investigation.

Remote diagnostics

Remote diagnostics and where possible remote attendance means faster resolution of issues and diagnostics to ensure fix first time rates are maximised.  Our enhanced Charge Point monitoring and predictive maintenance approaches maximise uptime.

Spare parts management

Yunex Traffic offers a fully integrated spare parts management approach ensuring that we always have the right components available, with replaced parts tracked through the repair and replenishment cycle.  Our international, fully integrated spare parts management capability is a key element of our service offering providing significant benefits over manufacturers’ single country site setups.

PCB repair & manufacture

Yunex Traffic has a world-class PCB manufacturing, design and repair facility in Poole.  We can assist in advising upgrade and repair works to failed or obsolete components to reduce repair times by providing a local European solution.

Charge point management solutions

Our CPMS offers businesses (such as fleet or workplace) a capable and comprehensive management platform to manage their charging infrastructure. Monitor charger usage, driver accounts, energy management and raise faults on your service partner to ensure fast response and maximum uptime.  The platform can be managed by you or monitored by Yunex Traffic.

Training services

We offer a range of training sessions to fit your requirements including basic EVCI maintenance, EVI risk assessments, safe isolation, error code identification and basic fault resolution processes.

Our promise

We make sure that you can rely on your EVCI.

As Electric Vehicles (EVs) become more popular, availability of charging infrastructure has become a major concern for EV drivers. To ensure a convenient and hassle-free driving experience, EVCI must be reliable, available, and easy-to-use. At this critical juncture, we are here to help. We are your partner in building a robust EVCI network that meets the requirements of today’s EV drivers and supports the evolution of electric mobility.

Reliability

Nothing is more frustrating for your customers, and damaging to your reputation, than arriving at a charging station that doesn’t work. Using long-standing, proven service expertise and processes, together with class leading digital service tools, our aim is to ensure that doesn’t happen with your charging network. We make sure your customers can rely on you and your EV Charging Infrastructure.

Availability

Every disruption, every minute a charging station is unavailable, costs you money – and annoys your customers. Thanks to our global, national and local service network and fully staffed contact centres, we are able to quickly mobilise our service engineers and attend on site (or remotely) to ensure your charging infrastructure provides the highest levels of availability and customer satisfaction.

Flexibility

Whether you require a proven partner to maintain your chargepoints, seek help in selecting EVCI hardware or want to build a world class charging hub – we can help. Thanks to our hardware agnostic approach and wide range of services, we can tailor a service package to your exact needs.

Our offer

The EVCI partner you can count on.

When looking for a partner for your EV charging infrastructure, it pays to look closely for scope, geographic breadth, experience and resource availability. We can promise you: With us, you have a partner you can rely on – no matter where, when or what you need.

Global services, local availability

As a global company, we can offer our services across countries and provide the same level of service regardless of your location. At the same time, we can be at your side as quickly as possible when you need us, thanks to our extensive global presence.

Customized solutions for individual needs

Your needs are unique which is why no two service offerings are the same. Instead we develop individual solutions with and for you. With this approach, we can ensure that we meet your needs in the best possible way.

Long-standing service experience

You need a reliable service partner who you can trust to deliver to your needs. As one of the world’s leading suppliers of traffic signal and control equipment and services, we have a wealth of experience in providing unrivaled supply, service and support for customers around the world. We build on this experience to provide the same first-class service to EVCI.

Our references

Results that speak for themselves.

All over the world, we deliver high-quality EVCI solutions to our customers. The references below are just a few examples of the many successful partnerships we have built and the positive impact our EV Charging solutions are having in the industry.

Deployment of new EV chargers in Peachtree Corners, USA

With the recent deployment of new EV chargers for the City of Peachtree Corners, Yunex Traffic has officially launched its Electric Vehicle Charging Infrastructure (EVCI) services in the United States.

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Project development and deployment of the K:Port EV Hub in Woolwich, UK

In September 2021 Transport for London (TfL) had opened a new rapid charging hub at Glass Yard in Woolwich – K:Port. Our team in the UK was at the heart of the project developing, deploying and servicing the hub.

Learn more

Contact

Join us on the path to a sustainable future.

Prepare your city for the future of a more sustainable mobility: Our experts are happy to work with you on how to realize your EV Charging Infrastructure for your city or region.

Interested in learning more?

Contact us